Your Questions Answered: London Building & Bathroom FAQs
01Time and price
Q1How long will my job take?
Most of our jobs take between a day and three weeks. Every job is different, so your written quote gives the expected timescale for yours and we agree the start date with you. If we find a hidden problem once work starts, such as old pipework or rotten timber, we stop, show you, and agree any extra time and cost before carrying on.
Q2How do you price?
We give a fixed written quote after a free visit. For small jobs we can often quote from photos. A list of small jobs is priced as a half or full day.
Q3Are the visit and the quote free?
Yes. The visit is free, and you get a fixed written quote that lists every item, with a start date and an expected timescale.
Q4Am I committed once I ask for a quote?
No. Asking for a quote doesn't create a contract. The work only goes ahead once you accept our written quote.
Q5Can you give me a price from photos?
For smaller jobs we often can. Send us a photo by WhatsApp or through the quote form, with your postcode. Bigger jobs start with a free visit.
Q6How much does a house renovation cost in London?
It depends on the size and condition of the house, the trades involved and the finishes you choose, so we do not publish set prices. We visit for free and give you a fixed written quote that lists every item. See what affects the cost.
Q7Do I need to buy the materials?
Either works. We can supply everything, or fit what you've chosen.
Q8How soon can you start?
It depends on the size of the job and our diary. Get in touch and we'll come back to you shortly with the earliest start date. Smaller jobs can often fit in quickly.
02Renovations and extensions
Q9Do you take on large renovations or extensions?
Yes, we take on complete house renovations, managing every trade from strip-out to handover, and we build side and rear extensions, garages and new builds, as well as bathrooms, repairs and room-by-room improvements.
Q10What can a complete house renovation include?
Kitchens, bathrooms, plumbing and heating, electrics, plastering, flooring, decorating, roofing, insulation and K Rend rendering. We plan the work room by room and manage every trade. See complete house renovation.
Q11Can I book insulation or K Rend on its own?
Yes. Insulation, K Rend rendering and underfloor heating can be part of a full renovation or booked on their own. See insulation and K Rend render.
Q12Which insulation is right for my home?
It depends on how the house is built and where it loses heat. We look at the loft, walls and floors on the free visit and recommend what suits it.
Q13What kinds of extension do you build?
Side and rear extensions, new garages, back garages and new builds. See extensions and new builds.
Q14Can I stay in the house during a renovation?
Yes. You can stay in the property while we work. We stay flexible and plan the work around what suits you.
Q15Do you help with planning permission and building regulations?
Yes. We provide an architect and work with you so the build meets building regulations and council planning requirements. See extensions and new builds.
Q16How long does a renovation or extension take?
It depends on the size of the house or build, and the site. We agree your start date and timescale with you in writing before we begin.
03Trust and guarantees
Q17Are you accredited?
All gas work is carried out by Gas Safe registered engineers and all electrical work by Part P compliant electricians, coordinated by us. More widely, Harvinder has built a network of vetted, certified specialists over 20 years, so every trade on your job is carried out by someone qualified for it and managed by MBG from start to finish.
Q18Is the work guaranteed?
Yes, every project we carry out has a 1 year guarantee. We're also Checkatrade vetted, which includes the £1,000 Checkatrade guarantee.
Q19Who will I actually deal with?
You speak to Harvinder, not a call centre. Harvinder runs every job and is the person you call, and the people who start the job are the people who finish it.
Q20How long have you been trading?
Since 2005, when Harvinder Singh began taking on bathroom and building work as a sole trader. In 2023 it became MBG Builders Ltd, based in Southall, West London. See our story.
Q21Where can I read your reviews?
We have 88 reviews across Checkatrade and Rated People, rated Excellent, with 9.8/10 on Checkatrade and 5/5 on Bark. Read them on our reviews page, with links to each platform.
Q22Can I see examples of your work?
Yes. Our project stories show real jobs with photos and the customer's review, and our gallery has photos sorted by trade.
04During the work
Q23Will there be much mess?
Dust sheets go down, waste is removed and the site is cleared at the end of each day.
Q24Can I use my bathroom during the work?
Not while the room is stripped out, so we plan the job to keep that time as short as possible and tell you in advance which days it will be out of use.
Q25How long will I be without a kitchen?
We plan the work to keep that as short as possible, and tell you in advance which days the sink and cooker will be out of action.
Q26Can you fit a kitchen or bathroom I've already bought?
Yes. We fit kitchen units from any supplier and can check the plan before you order. For bathrooms, we can fit the suite you've chosen or supply everything.
Q27Do you design kitchens and supply the units?
Yes. We can design your kitchen and supply the units, or fit a kitchen you have already bought. See kitchens.
Q28Do you take on small jobs?
Yes. A half day usually covers several small jobs, such as resealing a bath, fixing a door, putting up shelves and regrouting. Send us your list and we'll say.
Q29Can you do the electrics at the same time as my bathroom?
Yes, and it's usually quicker and tidier that way.
05Working with us
Q30How do I get a quote?
Call or WhatsApp +44 7714 067076, or fill in the quote form. A photo helps us give you a quicker answer.
Q31Do you need my full address to quote?
No. Your postcode is enough when you ask for a quote. We only need the full address if we arrange a visit.
Q32Do you work for landlords and letting agents?
Yes. Void refreshes, repairs and bathroom swaps between tenancies, with invoices for your records.
Q33Do you arrange gas safety checks and EICRs?
Yes, through our Gas Safe registered engineers and accredited electricians.
Q34Which areas do you cover?
Buckinghamshire and the Herts borders, Berkshire, North West and South West London, Surrey, Hampshire and Central London. See Areas We Cover.
Q35My town isn't listed. Can you still help?
Tell us where the job is. If we can reach you for the length of the job, we'll quote.
Q36When are you open?
8am to 8pm, 7 days a week. Call or WhatsApp +44 7714 067076.
Get a free quote
Tell us about the job
A photo helps us give you a quicker answer. For smaller jobs we can often give you a price straight away.
- Free visit and a fixed written quote, with a start date and an expected timescale
- You speak to Harvinder, not a call centre
- Just your postcode. No street address needed to quote
Thanks.
We've got your enquiry. Harvinder will be in touch shortly. If it's urgent, call or WhatsApp +44 7714 067076, 8am to 8pm, 7 days a week.
Got a job in mind?
Send us a photo and we'll tell you what's involved.
Local and trusted
Home renovation and building work across London and the Home Counties
We work across London and the Home Counties from our base in Southall, West London. Pick your area to see local jobs, reviews and the towns we cover.
